Webex App | Release notes
We’re constantly working to improve your experience using Webex App. Check back often to see the latest information about any issues we’ve solved or updates we’ve made.
We support the latest version of the Webex App and the versions that are available to administrators in Control Hub (see Product update controls for Webex App desktop versions)
For the latest information about new features, check out What’s New in Webex Suite.
We report open and resolved customer-found bugs of severity 1 to 3. When an update does not include customer-found bugs, there will not be a Resolved Bugs list shown for that update.
Bug search tool
You can find details about listed bugs and search for other bugs impacting specific Webex App updates by using the Cisco Bug Search Tool. For more info on using the Bug Search, see Bug Search Tool Help.
October 22, 2024
The following app versions correspond to today's releases.
-
Windows—44.10.1.31028
-
Linux—44.10.1.31028
-
Mac—44.10.1.31028
The bugs that are listed in the following table describe resolved issues in these releases. Refer to Bug Search Tool for further details.
|
Bug Number |
Severity |
Affected Product Area |
Description |
|---|---|---|---|
|
2 |
Webex App |
Custom Do Not Disturb does not present on the quarter hour for VDI infrastructure | |
|
2 |
Webex App |
Vulnerabilities in curl 7.85.0 CVE-2023-38039 |
October 1, 2024
The following app versions correspond to today's releases.
-
Windows—44.10.0.30906
-
Linux—44.10.0.30906
-
Mac—44.10.0.30906
-
iPhone and iPad—44.10
-
Android—44.10
The bugs that are listed in the following table describe resolved issues in these releases. Refer to Bug Search Tool for further details.
|
Bug Number |
Severity |
Affected Product Area |
Description |
|---|---|---|---|
|
2 |
Webex App |
The focus jumps when clicking the call button for an Outlook contact at the first time | |
|
2 |
Webex App |
Cant make call by hitting the ENTER key after typing the call number on the search bar in the app | |
|
2 |
Webex App |
Yellow warning icon when inviting internal user to Webex 1:1 video call | |
|
2 |
Webex App |
Screen Broadcast can end if self-view is moved off screen | |
|
2 |
Webex App |
Unable to invite more than two guest emails in the app scheduler | |
|
2 |
Webex App |
UTC+6 is missing when using the app on MacOS to schedule a meeting. | |
|
2 |
Webex App |
In 44.8 and above Webex App version after quitting Webex , user is unable to join meeting | |
|
2 |
Webex App |
Windows: attendee see black screen/window if presenter's machine has display card driver version 31.0.101.5590 or 32.0.101.5768 | |
|
2 |
Webex App |
Cisco 530 headset buttons don't work in (iGelOS Windows) VDI environment intermediately. | |
|
2 |
Webex App |
iOS - Disable use of unmanaged app can be bypassed | |
|
2 |
Webex App |
Call Forwarding Settings: Make sure the options of call forwarding setting is completed | |
|
3 |
Webex App |
Malware Scan Safe Tag is missing for contents in Webex App | |
|
3 |
Webex App |
Android mobile phone does not scroll to show calling party number | |
|
3 |
Webex App |
Webex App Mobile 44.7: Unable to make call transfer with outgoing dial digit "0" |
September 19, 2024
The following app versions correspond to today's releases.
-
Windows—44.9.1.30809
-
Mac—44.9.1.30809
The bug that is listed in the following table describe a resolved issue in these releases. Refer to Bug Search Tool for further details.
|
Bug Number |
Severity |
Affected Product Area |
Description |
|---|---|---|---|
|
2 |
Webex App |
Unable to invite more than two guest emails in the App Scheduler |
September 5, 2024
The following app version corresponds to today's release for Webex App on Mac.
-
Mac—44.9.0.30650
The bugs that are listed in the table for September 3, 2024 describe resolved issues in this release. Refer to Bug Search Tool for further details.
September 3, 2024
The following app versions correspond to today's releases.
-
Windows—44.9.0.30650
-
iPhone and iPad—44.9
-
Android—44.9
The bugs that are listed in the following table describe resolved issues in these releases. Refer to Bug Search Tool for further details.
|
Bug Number |
Severity |
Affected Product Area |
Description |
|---|---|---|---|
|
2 |
Webex App |
After quitting Webex , user is unable to join meeting | |
|
2 |
Webex App |
Webex App not showing calling icon after closing and reopening | |
|
2 |
Webex App |
Exception encountered when joining a meeting as a guest | |
|
2 |
Webex App |
Not showing correct block file download message for certain files | |
|
3 |
Webex App |
Participants have trouble joining or drop from a Webex meeting | |
|
3 |
Webex App |
Untitled Webex spaces gets created when we makes outbound or inbound calls. | |
|
3 |
Webex App |
First call with someone will create a 1:1 space | |
|
3 |
Webex App |
File Preview toggle on Control Hub is blocking GIF preview on Webex application | |
|
3 |
Webex App |
Webex for Mac cannot do live streaming with Facebook | |
|
3 |
Webex App |
Users are unable to see the "Calendar" and "Meeting recap" tabs within their Webex App Calendars. |
August 29, 2024
Update for Slow Channel Webex App 44.6 (June)
We've released an update for Webex App 44.6, these versions of the app are available to administrators in Control Hub. See June 44.6 Slow channel
August 6, 2024
The following app versions correspond to today's releases.
-
Windows—44.8.0.30404
-
Mac—44.8.0.30404
-
Linux—44.8.0.30404
-
iPhone and iPad—44.8
-
Android—44.8
The bugs that are listed in the following table describe resolved issues in these releases. Refer to Bug Search Tool for further details.
|
Bug Number |
Severity |
Affected Product Area |
Description |
|---|---|---|---|
|
2 |
Webex App |
PSTN Call in call number is displayed incorrectly when Regional Format is set to Hebrew language. | |
|
2 |
Webex App |
Cannot schedule/edit a meeting | |
|
2 |
Webex App |
Call Icon doesnt work when Invite and remind feature is used to invite user by Phone Number | |
|
2 |
Webex App |
Same ring tone is played for each line regardless of the Call Notification settings | |
|
2 |
Webex App |
Language is half displayed in English and rest is visible in Portuguese language. | |
|
2 |
Webex App |
When on a 1:1 call, don't get blue notification dot when receiving new messages from that person | |
|
3 |
Webex App |
No audio output when Apple Studio Display Speakers is selected | |
|
3 |
Webex App |
The keyboard shortcuts are partially reset when Webex App is closed | |
|
3 |
Webex App |
Audio static after content share starts | |
|
3 |
Webex App |
Unable to make SIP call from Webex app to device using "Call on Webex" option | |
|
3 |
Webex App |
Remote control does not respect key remapping | |
|
3 |
Webex App |
Incorrect time zone applied to meetings scheduled with Webex VDI App |
July 31, 2024
Update for Slow Channel Webex App 44.2 (February)
We've released an update for Webex App 44.2, these versions of the app are available to administrators in Control Hub. See February 44.2 Slow channel
July 25, 2024
We've released an update for Webex App 44.7, the following app versions correspond to today's releases.
-
Windows—44.7.0.30285
-
Mac—44.7.0.30285
July 18, 2024
Update for Slow Channel Webex App 44.6(June)
We've released an update for Webex App 44.6, these versions of the app are available to administrators in Control Hub. See June 44.6 Slow channel
July 9, 2024
The following app versions correspond to today's releases.
-
Windows—44.7.0.30141
-
Mac—44.7.0.30141
-
iPhone and iPad—44.7
-
Android—44.7
The bugs that are listed in the following table describe resolved issues in these releases. Refer to Bug Search Tool for further details.
|
Bug Number |
Severity |
Affected Product Area |
Description |
|---|---|---|---|
|
2 |
Webex App |
Health Checker shows Content Storage service impacted | |
|
2 |
Webex App |
Direct chat feature not avaialble when using PSTN callback | |
|
2 |
Webex App |
Webex App quit unexpectedly when Customer Experience Tab is clicked on sidebar | |
|
2 |
Webex App |
Meeting recap list include recaps on wrong date section on MAC Webex App | |
|
3 |
Webex App |
Display name is not being updated in the meetings participant list after it has been changed | |
|
3 |
Webex App |
Popped out meeting chat window is closed when join or leave breakout session | |
|
3 |
Webex App |
Google calendar selected, can't edit meeting | |
|
3 |
Webex App |
Interpretation channel "English to Korean" shows incorrectly as "English to English" in meeting. | |
|
3 |
Webex App |
Some installed apps no longer show up in the list of available applications to share | |
|
3 |
Webex App |
Contact toast for incoming calls on shared line is blank when other agent picks up. Upon clicking the resume button, the call drops. | |
|
3 |
Webex App |
Can't Resize popped out space window to smaller size |
August 29, 2024
We've released an update for Webex App 44.6 slow channel version, these versions of the app are available to administrators in Control Hub.
The following are the app versions that correspond to today's update:
-
Windows—44.6.2.30589
-
Mac—44.6.2.30589
The bugs listed in the following table describes a resolved issue in these releases. Refer to Bug Search Tool for further details.
|
Bug Number |
Severity |
Affected Product Area |
Description |
|---|---|---|---|
|
3 |
Webex App |
Participants have trouble joining a meeting or are getting dropped abruptly from the meeting when there is a meeting update from the meeting organizer | |
|
2 |
Webex App |
Cannot schedule/edit a meeting | |
|
2 |
Webex App |
Direct chat feature not avaialble when using PSTN callback |
July 18, 2024
We've released an update for Webex App 44.6 slow channel version, these versions of the app are available to administrators in Control Hub.
The following are the app versions that correspond to today's update:
-
Windows—44.6.0.30148
-
Mac—44.6.0.30148
The bug listed in the following table describes a resolved issue in these releases. Refer to Bug Search Tool for further details.
|
Bug Number |
Severity |
Affected Product Area |
Description |
|---|---|---|---|
|
3 |
Webex App |
Health Checker shows Content Storage service impacted |
June 27, 2024
The following is an open bug in the latest release. Refer to Bug Search Tool for further details.
|
Bug Number |
Severity |
Affected Product Area |
Description |
|---|---|---|---|
|
3 |
Webex App |
Health Checker shows Content Storage service impacted |
June 17, 2024
The following app versions correspond to today's releases.
-
Windows—44.6.0.29928
-
Mac—44.6.0.29928
-
iPhone and iPad—44.6
-
Android—44.6
The bugs that are listed in the following table describe resolved issues in these releases. Refer to Bug Search Tool for further details.
|
Bug Number |
Severity |
Affected Product Area |
Description |
|---|---|---|---|
|
2 |
Webex App |
Audio codec mismatch on Linus with a Locus-SIP 1:1 call when only G.711 is signaled | |
|
2 |
Webex App |
Webex App Desktop smart audio causes choppy audio for ring back tone by Dial API | |
|
2 |
Webex App |
Multi thread issue causing a media Engine to crash | |
|
2 |
Webex App |
Webex Customer Experience Essentials Multiple queues causing the Webex App to fail | |
|
2 |
Webex App |
When the Webex App is set to Hebrew, the meeting number in the Meeting Info is displayed incorrectly | |
|
2 |
Webex App |
Webex App call history shows unknown with finesse and phone number without finesse | |
|
2 |
Webex App |
When clicking on attachments to open a preview, the preview does not open | |
|
3 |
Webex App |
User unable to change from primary line to Call Queues while connected to desk phone device | |
|
3 |
Webex App |
Audio speaker will not switch back to Airpod after stop audio sharing | |
|
3 |
Webex App |
Webex only open AirPods as speaker, while using built-in microphone | |
|
3 |
Webex App |
Inconsistent response message when joining Webex Suite Meetings platform private meeting | |
|
3 |
Webex App |
Attendees experience video interruption when iOS presenter is sharing video contents during meetings | |
|
3 |
Webex App |
Focus on "Search" bar in participant panel prevent usage of feature "Unmute yourself temporarily" | |
|
3 |
Webex App |
Virtual background gets disabled intermittently after leaving a meeting or turning off video | |
|
3 |
Webex App |
Keyboard Hides Message Input When Replying to Thread | |
|
3 |
Webex App |
Cannot show traditional Chinese under Webex App mobile client calling advanced call settings | |
|
3 |
Webex App |
Vulnerabilities in curl - multiple versions CVE-2024-0853 | |
|
3 |
Webex App |
Webex Continuous Ringing after call is answered | |
|
3 |
Webex App |
Start an instant meeting - german translation too long |
May 21, 2024
The following app version corresponds to today's release for Linux.
-
Linux—44.5.0.29672
May 14, 2024
The following app versions correspond to today's releases.
-
Windows—44.5.0.29672
-
Mac—44.5.0.29672
-
iPhone and iPad—44.5
-
Android—44.5
The bugs that are listed in the following table describe resolved issues in these releases. Refer to Bug Search Tool for further details.
|
Bug Number |
Severity |
Affected Product Area |
Description |
|---|---|---|---|
|
2 |
Webex App |
Meeting recap list include recaps on wrong date section | |
|
2 |
Webex App |
When clicking on attachments to open a preview, the preview does not open | |
|
2 |
Webex App |
Calling dock (Multi call window) is not dragging between multiple screens/monitors | |
|
2 |
Webex App |
OBTP notifiation does show in some instances for Meeting | |
|
2 |
Webex App |
Webex Main menu bar on the left does not translate correctly into English | |
|
2 |
Webex App |
Webex App shows external user as internal in a Converged meeting | |
|
2 |
Webex App |
Webex App iOS 44.2 Hold button is disappeared randomly | |
|
3 |
Webex App |
Webex Suite Meetings platform: "Participant" panel label does not honor language settings | |
|
3 |
Webex App |
Issue with captions not scrolling automatically | |
|
3 |
Webex App |
[iOS/iPadOS]Unable to select "Optimize for Video" when start sharing | |
|
3 |
Webex App |
iOS Webex App cannot launch 3rd party meeting from the meeting details page | |
|
3 |
Webex App |
Joining a non-converged meeting will delete saved .mp4 virtual backgrounds | |
|
3 |
Webex App |
Webex desktop's Call recording button display incorrectly | |
|
3 |
Webex App |
Webex App Windows 44.2 active call window is not shown with Auto-minimize Call setting | |
|
3 |
Webex App |
Webex call rings on CarPlay but takes 5-8 seconds to connect | |
|
3 |
Webex App |
Poorly scaled self-view is quite irritating |
April 25, 2024
Update for Slow Channel Webex App 44.2(February)
We've released an update for Webex App 44.2, these versions of the app are available to administrators in Control Hub. See February 44.2 Slow channel
Update for Webex App 44.4
We've released an update for Webex App 44.4. The following are the app versions that correspond to today's update
-
Windows—44.4.0.29432
-
Mac—44.4.0.29432
The bug listed in the following table describes a resolved issue in these releases. Refer to Bug Search Tool for further details.
|
Bug Number |
Severity |
Affected Product Area |
Description |
|---|---|---|---|
|
2 |
Webex App |
Hold button is disappeared randomly |
April 10, 2024
The following app versions correspond to today's releases.
-
Windows—44.4.0.29298
-
Mac—44.4.0.29298
-
iPhone and iPad—44.4
-
Android—44.4
The bugs that are listed in the following table describe resolved issues in these releases. Refer to Bug Search Tool for further details.
|
Bug Number |
Severity |
Affected Product Area |
Description |
|---|---|---|---|
|
1 |
Webex App |
Prepopulating email broken | |
|
2 |
Webex App |
Webex App shows external user as internal in a Converged meeting | |
|
2 |
Webex App |
Issue in preview of image and other media in webex app when using external monitor | |
|
2 |
Webex App |
Issue with in-meeting reaction skin tone in Webex App (for iOS) | |
|
2 |
Webex App |
High Memory usage on Webex App causing crash and freeze | |
|
3 |
Webex App |
Cropping issue after PC wakes from sleep with scaling set to 125% | |
|
3 |
Webex App |
Webex users can't open attachments on the latest updates | |
|
3 |
Webex App |
Keynote Presentation on Converged architecture shows 'Presenter Notes' window to participants | |
|
3 |
Webex App |
Webex App conference button not working when clicking on a contact in the list | |
|
3 |
Webex App |
Webex App iOS 44.2 Hold button is disappeared randomly | |
|
3 |
Webex App |
Webex desktop consultive transfer failure | |
|
3 |
Webex App |
Call transfer disappears/doesn't work | |
|
3 |
Webex App |
Webex App for Desktop crash | |
|
3 |
Webex App |
Webex for BroadWorks call options conference issue | |
|
3 |
Webex App |
"Consult first" call transfer to DND number with iOS Webex App disconnects original call | |
|
3 |
Webex App |
Background same color as text when using High Contrast theme on Windows |
March 12, 2024
The following app versions correspond to today's releases.
-
Windows—44.3.0.28993
-
Mac—44.3.0.28993
-
iPhone and iPad—44.3
-
Android—44.3
The bugs that are listed in the following table describe resolved issues in these releases. Refer to Bug Search Tool for further details.
|
Bug Number |
Severity |
Affected Product Area |
Description |
|---|---|---|---|
|
CSCwi98344 |
1 |
Webex App |
Accesibility Tab on Webex App gets removed if the user does not have license for Messaging |
|
CSCwj23986 |
2 |
Webex App |
Webex participant detail mismatch |
|
CSCwj02981 |
2 |
Webex App |
Webex App first column changes to English (language is DE) after upgrade (translation issue) |
|
CSCwi59276 |
2 |
Webex App |
When logging into Webex, users are prompted to install an email program |
|
CSCwi58703 |
3 |
Webex App |
On Multi Call window, "Ctrl+D" shortcut key should be registered only when there is an incoming call |
|
CSCwi64650 |
3 |
Webex App |
Webex multicall window cannot initiate call pressing Enter after entering string beginning with '#' |
|
CSCwj15902 |
3 |
Webex App |
Back from Voicemail shows a screen with the Webex logo, or back to home screen |
|
CSCwj02231 |
3 |
Webex App |
Sidebar on the left does not honor language settings |
|
CSCwi78111 |
3 |
Webex App |
On Mac when user press keyboard shortcut Command+Q, it gives End Meeting/ Leave meeting, then restarts Webex |
|
CSCwi76268 |
3 |
Webex App |
The Quiet hours feature in Webex App is experiencing incorrect localization for the Czech language |
|
CSCwi64650 |
3 |
Webex App |
Call not started if dial string begins with # and multicall window is used |
|
CSCwi12646 |
3 |
Webex App |
Contacts Tab does not load contacts - stays on previous Tab |
July 31, 2024
We've released an update for Webex App 44.2 slow channel version of Webex App, these versions of the app are available to administrators in Control Hub. (See Webex App desktop update controls).
The following are the app versions that correspond to today's update:
-
Windows—44.2.0.30312
-
Mac—44.2.0.30312
The bugs listed in the following table describes resolved issues in these releases. Refer to Bug Search Tool for further details.
|
Bug Number |
Severity |
Affected Product Area |
Description |
|---|---|---|---|
|
2 |
Webex App |
Issue in preview of image and other media in webex app when using external monitor | |
|
3 |
Webex App |
Users unable to see options when image is sent in a space |
April 25, 2024
We've released an update for Webex App 44.2 slow channel version of Webex App, these versions of the app are available to administrators in Control Hub. (See Webex App desktop update controls).
The following are the app versions that correspond to today's update:
-
Windows—44.2.0.29446
-
Mac—44.2.0.29446
The bug listed in the following table describes a resolved issue in these releases. Refer to Bug Search Tool for further details.
|
Bug Number |
Severity |
Affected Product Area |
Description |
|---|---|---|---|
|
3 |
Webex App |
Webex App for Desktop quit unexpectedly |
February 29, 2024
We've released an update for Webex App. The following are the app versions that correspond to today's update:
-
Windows—44.2.0.28859
-
Mac—44.2.0.28859
The bugs listed in the following table describes a resolved issue in these releases. Refer to Bug Search Tool for further details.
|
Bug Number |
Severity |
Affected Product Area |
Description |
|---|---|---|---|
|
CSCwj02494 |
2 |
Webex App |
Webex app does not display the dialpad icon on the sidebar The organization administrator must edit and save the default sidebar navigation to make sure the dialpad appears for Webex App users. |
|
CSCwi92688 |
2 |
Webex App |
Webex app opening Add a contact in another Display |
|
CSCwi64454 |
2 |
Webex App |
Webex App shows network connection issue while trying to share content in a sip call |
|
CSCwi80059 |
2 |
Webex App |
SparkFinder.bundle can't be opened because Apple cannot check it for malicious software |
|
CSCwj12354 |
2 |
Webex App |
Some shortcuts are not visible on Webex app for Mac |
|
CSCwi92682 |
2 |
Webex App |
The window that opens to search for a contact, or dial the destination appears in the Primary Monitor, and not the Monitor with the Multi Call window. |
|
CSCwj02981 |
2 |
Webex App |
Webex App first column language changes to English after upgrade. |
February 21, 2024
We've released an update for the following version of the app, these version of the app are available to administrators in Control Hub:
February 12, 2024
The following app versions correspond to today's releases.
-
Windows—44.2.0.28714
-
Mac—44.2.0.28714
-
iPhone and iPad—44.2
-
Android—44.2
The bugs that are listed in the following table describe resolved issues in these releases. Refer to Bug Search Tool for further details.
|
Bug Number |
Severity |
Affected Product Area |
Description |
|---|---|---|---|
|
2 |
Webex App |
"SparkFinder.bundle can't be opened because Apple cannot check it for malicious software | |
|
CSCwi81229 |
2 |
Webex App |
Video rendering displaying correctly. |
|
CSCwi63440 |
2 |
Webex App |
Attendee cannot see the chat message that was sent by host in breakout session after rejoining. |
|
CSCwi64453 |
2 |
Webex App |
Content Sharing fails during active call when User A is on desktop |
|
CSCwi18059 |
2 |
Webex App |
When schedule the meeting from Webex App it shows the same name instead of the one saved in the template |
|
CSCwi33478 |
2 |
Webex App |
Webex app preventing Windows to shut down |
|
CSCwi60329 |
3 |
Webex App |
No minimized Call Window in task bar when "Auto-minimized calls" is selected |
|
CSCwi48963 |
3 |
Webex App |
Customer reported a wrong translation in German version of the Webex App. |
|
CSCwi37687 |
3 |
Webex App |
Presence shows outdated status in the Webex App on Mac OS |
|
CSCwi30467 |
3 |
Webex App |
Wrong translation of word "Stage" in Norwegian |
|
CSCwi12217 |
3 |
Webex App |
Option to delete profile picture although Avatar sync is enabled |
|
CSCwi15272 |
3 |
Webex App |
Webex presence status is not working |
|
CSCwh55257 |
3 |
Webex App |
Calendar and meeting content are not translated to German correctly |
January 11, 2024
The following app versions correspond to today's releases.
-
Windows—44.1.0.28423
-
Mac—44.1.0.28423
-
iPhone and iPad—44.1
-
Android—44.1
The bugs that are listed in the following table describe resolved issues in these releases. Refer to Bug Search Tool for further details.
|
Bug Number |
Severity |
Affected Product Area |
Description |
|---|---|---|---|
|
CSCwi31312 |
2 |
Webex App |
During a meeting, if a user tries to invite others to join the meeting, Webex App stops working and Webex App shuts down by itself. |
|
CSCwi42731 |
2 |
Webex App |
Sometimes phone services not connected. |
|
CSCwi59693 |
2 |
Webex App |
Webex App quits unexpectedly when opening the invite-guest page on devices where the screen scale is 177% |
|
CSCwi34823 |
3 |
Webex App |
Deskphone does not auto-connect after the Webex App relaunches. |
|
CSCwi42126 |
3 |
Webex App |
In-call presence doesn't change in Webex App when user ends sip call on device. |
December 7, 2023
The following app versions correspond to today's releases:
-
Windows—43.12.0.28111
-
Mac—43.12.0.28111
-
iPhone and iPad—43.12
-
Android—43.12
The bugs that are listed in the following table describe resolved issues in these releases. Refer to Bug Search Tool for further details.
|
Bug Number |
Severity |
Affected Product Area |
Description |
|---|---|---|---|
|
CSCwh95081 |
2 |
Webex App |
Failed to join meeting from protocol after launch Webex if ConversationsPresenter is not initialized. |
|
CSCwi22539 |
3 |
Webex App |
Webex App quit unexpectedly when sharing the screen on an iOS device |
|
CSCwh90247 |
3 |
Webex App |
The "New Message" functionality is not working correctly. |
|
CSCwh80833 |
3 |
Webex App |
Missing text in the phone number fields |
December 1, 2023
We've released updates for the following versions of the app, these versions of the app are available to administrators in Control Hub:
November 8, 2023
The following app versions correspond to today's releases.
-
Windows—43.11.0.27795
-
Mac—43.11.0.27795
-
Linux—43.11.0.27795
-
iPhone and iPad—43.11
-
Android—43.11
The bugs that are listed in the following table describe resolved issues in these releases. Refer to Bug Search Tool for further details.
|
Bug Number |
Severity |
Affected Product Area |
Description |
|---|---|---|---|
|
CSCwh92228 |
2 |
Webex App |
[iOS] First Time Experience - Join meeting without requesting camera permission then cannot open camera during the meeting |
|
CSCwh71035 |
2 |
Webex App |
UC Calling, shared line continues to ring after the call is answered elsewhere |
|
CSCwh95081 |
2 |
Webex App |
Sometimes users failed to join meeting from meeting link |
|
CSCwe79519 |
2 |
Webex App |
Unable to install AWSWorkDocsDriveClient after successful installation of Webex App |
|
CSCwh75059 |
3 |
Webex App |
Webex App shows green NOW button in Webex App under Calling tab. |
|
CSCwh64801 |
3 |
Webex App |
Webex App interprets "Alt Gr" as "CTRL + ALT" |
|
CSCwh55257 |
3 |
Webex App |
Wrong translation of calendar and meeting content in German |
|
CSCwh51445 |
3 |
Webex App |
Upcoming Meeting list show unreadable in widget "grayed out" on iOS (iPhone) |
December 1, 2023
We've released an update for Webex App 43.10. The following are the app versions that correspond to today's update:
-
Windows—43.10.0.28042
-
Mac—43.10.0.28042
The bugs listed in the following table describes resolved issues in these releases. Refer to Bug Search Tool for further details.
|
Bug Number |
Severity |
Affected Product Area |
Description |
|---|---|---|---|
|
CSCwh36546 |
2 |
Webex App |
Unable to start a meeting from Webex App |
|
CSCwh95081 |
2 |
Webex App |
Failed to join meeting from protocol after launch Webex if ConversationsPresenter is not initialized. |
|
CSCwh71035 |
2 |
Webex App |
Unified CM Calling, shared line continues to ring after the call is answered elsewhere. |
|
CSCwh63868 |
2 |
Webex App |
Webex App quits unexpectedly while opening (Multi-Call Window) |
November 2, 2023
We've released an update for Webex App. The following are the app versions that correspond to today's update:
-
Windows—43.10.0.27753
-
Mac—43.10.0.27753
The bug listed in the following table describes a resolved issue in these releases. Refer to Bug Search Tool for further details.
|
Bug Number |
Severity |
Affected Product Area |
Description |
|---|---|---|---|
|
CSCwi00837 |
2 |
Webex App |
Cannot disable whiteboard in the Webex call |
October 4, 2023
The following app versions correspond to today's releases.
-
Windows—43.10.0.27451
-
Mac—43.10.0.27451
-
iPhone and iPad—43.10
-
Android—43.10
The bugs that are listed in the following table describe resolved issues in these releases. Refer to Bug Search Tool for further details.
|
Bug Number |
Severity |
Affected Product Area |
Description |
|---|---|---|---|
|
CSCwh33120 |
3 |
Webex App |
In a meeting, no video content or name label for some participants |
|
CSCwh40389 |
3 |
Webex App |
Calling phone service could not be connected immediately after resumed. |
|
CSCwh42276 |
3 |
Webex App |
One way audio when accepting a second incoming call with End and Accept option |
|
CSCwh37258 |
3 |
Webex App |
Directory search result does not show calling users |
|
CSCwh47379 |
3 |
Webex App |
Meeting joined using Webex App is not respecting system language on macOS |
|
CSCwh33040 |
3 |
Webex App |
Call transfer fails when using Mult-line (Unified CM Calling) |
September 5, 2023
The following app versions correspond to today's releases.
-
Windows—43.9.0.27194
-
Mac—43.9.0.27194
-
iPhone and iPad—43.9
-
Android—43.9
The bugs that are listed in the following table describe resolved issues in these releases. Refer to Bug Search Tool for further details.
|
Bug Number |
Severity |
Affected Product Area |
Description |
|---|---|---|---|
|
CSCwh36546 |
2 |
Webex App |
The host was not able to see the profile picture and initials for two users. |
|
CSCwh13437 |
3 |
Webex App |
Webex iOS app showing multiple ended meeting |
|
CSCwh08826 |
3 |
Webex App |
Blocked banner appearing in Webex App |
|
CSCwf94258 |
2 |
Webex App |
App on android crashes |
|
CSCwh41256 |
3 |
Webex App |
Getting single ring playback when making outgoing call. |
August 14, 2023
The following app versions correspond to today's releases.
-
Windows—43.8.0.26955
-
Mac—43.8.0.26955
-
Linux—43.8.0.26955
-
iPhone and iPad—43.8
-
Android—43.8
The bugs that are listed in the following table describe resolved issues in these releases. Refer to Bug Search Tool for further details.
|
Bug Number |
Severity |
Affected Product Area |
Description |
|---|---|---|---|
|
CSCwf82588 |
2 |
Webex App |
Gif doesn't play after clicking away from the space |
|
CSCwf95913 |
3 |
Webex App |
Webex on iOS requires unlocking the device to answer the call. |
|
CSCwf94213 |
3 |
Webex App |
Joining a meeting from Webex for iPhone proximity paired to a device and then moving the call from the device to the mobile device results in one way audio. |
|
CSCwf81985 |
3 |
Webex App |
Presence state for contacts appears on Webex only when the contact is clicked upon. |
|
CSCwf80498 |
3 |
Webex App |
Users on Webex for iPhone can change profile picture when disallowed globally from control hub org settings |
|
CSCwf23560 |
3 |
Webex App |
Spaces are displayed twice under Teams |
|
CSCwf38313 |
3 |
Webex App |
"All day" meeting showing one day before the actual scheduled date. |
December 1, 2023
The following app versions correspond to today's releases and are available to administrators in Control Hub:
-
Windows—43.7.0.28035
-
Mac—43.7.0.28035
July 10, 2023
The following app versions correspond to today's releases.
-
Windows—43.7.0.26612
-
Mac—43.7.0.26612
-
iPhone and iPad—43.7
-
Android—43.7
The bugs that are listed in the following table describe resolved issues in these releases. Refer to Bug Search Tool for further details.
|
Bug Number |
Severity |
Affected Product Area |
Description |
|---|---|---|---|
|
CSCwf80549 |
2 |
Webex App |
Webex on iPad not prompting location permission for location services with RedSky Unified CM Calling |
|
CSCwf49128 |
2 |
Webex App |
Bricklets not updating in space list |
|
CSCwf52640 |
3 |
Webex App |
Adobe Photoshop keyboard shortcuts does not work when Webex App is open simultaneously. |
|
CSCwf52282 |
3 |
Webex App |
When an international user dials a Hong Kong direct inward dialing (DID) from Webex App, that call doesn't show in call history |
|
CSCwf42036 |
3 |
Webex App |
Contact cards do not show call button for Unified CM calling |
|
CSCwf30986 |
3 |
Webex App |
Webex on iPhone cannot immediately access config when switching user accounts. |
|
CSCwf39949 |
3 |
Webex App |
Webex App shows wrong timezone and start time when schedule meeting from IST |
|
CSCwe95203 |
3 |
Webex App |
User presence goes inactive when minimized and user is actively working |
|
CSCwf63432 |
3 |
Webex App |
User interface goes blank after signing in to the Webex App |
|
CSCwf01125 |
3 |
Webex App |
Voicemail tab unstable in mobile Webex App |
February 21, 2024
The following app versions correspond to today's releases and are available to administrators in Control Hub:
-
Windows—43.6.0.28487
-
Mac—43.6.0.28487
June 12, 2023
The following app versions correspond to today's releases.
-
Windows—43.6.0.26407
-
Mac—43.6.0.26407
-
iPhone and iPad—43.6
-
Android—43.6
The bugs that are listed in the following table describe resolved issues in these releases. Refer to Bug Search Tool for further details.
|
Bug Number |
Severity |
Affected Product Area |
Description |
|---|---|---|---|
|
CSCwf71662 |
2 |
Webex App |
Assistant can't transfer a PSTN call to Executive |
|
CSCwf60149 |
3 |
Webex App |
Cannot add a Call Center as a contact using Webex App for mobile |
|
CSCwf03630 |
1 |
Webex App |
'Ctrl + Alt + Y' hides the space instead of reloading it. |
|
CSCwf36725 |
3 |
Webex App |
SparkMapi not responding stops PC shutdown |
|
CSCwf23810 |
3 |
Webex App |
The app does not remember the user headset device |
|
CSCwf13002 |
3 |
Webex App |
Receiving notification messages for 1:1 chats when notifications for Direct Messages is disabled |
|
CSCwf15658 |
3 |
Webex App |
webexteams protocol is used in a embedded site in the Webex App. Not working in MAC. |
|
CSCwf01040 |
3 |
Webex App |
users can create Spaces even though they don't have any messaging license |
|
CSCwf00782 |
3 |
Webex App |
Webex App quit unexpectedly when searching on calling keypad and click show more then show less |
|
CSCwe88794 |
3 |
Webex App |
Vertically oriented Monitor causes call window to auto maximize and close button hidden |
|
CSCwe88291 |
3 |
Webex App |
Markup: Syntax Highlight not working for Csharp and powershell |
|
CSCwf01125 |
3 |
Webex App |
Voicemail tab unstable in mobile Webex app |
|
CSCwe39478 |
3 |
Webex App |
A duplicate space gets created after creating a space inside a team. |
May 8, 2023
The following app versions correspond to today's releases.
-
Windows—43.5.0.26155
-
Linux—43.5.0.26155
-
Mac—43.5.0.26155
-
iPhone and iPad—43.5
-
Android—43.5
The bugs that are listed in the following table describe resolved issues in these releases. Refer to Bug Search Tool for further details.
|
Bug Number |
Severity |
Affected Product Area |
Description |
|---|---|---|---|
|
CSCwf29496 |
2 |
Webex App |
ServiceDiscovery not triggered if internet connection is restored. |
|
CSCwe72559 |
3 |
Webex App |
Meetings only license does not allow for help menu on Webex desktop app |
|
CSCwe44564 |
3 |
Webex App |
Meeting time showed one hour before from page |
|
CSCwe04682 |
3 |
Webex App |
Add a URL link not working on Mac |
|
CSCwd96138 |
3 |
Webex App |
Space meeting notification do not highlight the space |
|
CSCwf29487 |
3 |
Webex App |
The multi call window display is cutoff |
|
CSCwe56669 |
3 |
Webex App |
Cannot add non-Webex contact from search |
|
CSCwe45801 |
3 |
Webex App |
A "hide caller-ID" button is visible on the dialer that redirects to a menu without the option to configure an hidden caller-ID. |
|
CSCwf30905 |
3 |
Webex App |
Video is always on when Escalating a Webex call to a meeting |
|
CSCwf30908 |
2 |
Webex App |
When click Hold, just Resume disappears. No Transfer |
|
CSCwe48416 |
3 |
Webex App |
Audio is not sent during 2 seconds at the beginning of calls |
|
CSCwf30912 |
3 |
Webex App |
Contacts icon is not showing up at first sign-in |
April 19, 2023
The following app versions correspond to today's releases.
-
Windows—43.4.0.25959
-
Mac—43.4.0.25959
April 4, 2023
The following app versions correspond to today's releases.
-
Windows—43.4.0.25788
-
Mac—43.4.0.25788
-
iPhone and iPad—43.4
-
Android—43.4
The bugs that are listed in the following table describe resolved issues in these releases. Refer to Bug Search Tool for further details.
|
Bug Number |
Severity |
Affected Product Area |
Description |
|---|---|---|---|
|
CSCwe54539 |
2 |
Webex App |
Issue connecting to the Webex App after the upgrade to 43.3 |
|
CSCwe58633 |
2 |
Webex App |
Webex Unified CM Calling WebView2 browser is blank during SSO authentication with Okta IdP Server |
|
CSCwe21233 |
2 |
Webex App |
Webex App intermittently freezing in the background. |
|
CSCwe52351 |
3 |
Webex App |
Icons for shortcuts in the app disappear when moving app on Mac to an external monitor. |
|
CSCwe33560 |
3 |
Webex App |
DTMF tone is audible even in iPhone Silent Mode active |
|
CSCwb59263 |
3 |
Webex App |
Archived teams are not showing in the Webex App |
March 7, 2023
The following app versions correspond to today's releases.
-
Windows—43.3.0.25468
-
Mac—43.3.0.25468
-
iPhone and iPad—43.3
-
Android—43.3
The bugs that are listed in the following table describe resolved issues in these releases. Refer to Bug Search Tool for further details.
|
Bug Number |
Severity |
Affected Product Area |
Description |
|---|---|---|---|
|
CSCwe44372 |
2 |
Webex App |
Webex desktop clients quit intermittently after upgrading. |
|
CSCwe49021 |
2 |
Webex App |
Pin message action not working |
|
CSCwe58374 |
3 |
Webex App |
Delay while clicking between Messaging and Meetings calendar icons on the left side of Webex app. |
|
CSCwe31394 |
3 |
Webex App |
Moderators are unable to join spaces in the Team they moderate. |
|
CSCwe29829 |
3 |
Webex App |
Webex App > Devices Tab do not disable Ultra sound options properly. |
|
CSCwd94964 |
3 |
Webex App |
Webex UCM Calling IdP Cookie could not be shared. |
|
CSCwd70648 |
3 |
Webex App |
Webex app displays a floating window when receiving an External/PSTN call using phone services |
February 13, 2023
We've released an update for Webex App, this update includes a fix for an issue where some users could not transfer or conference while in a call. The following are the app versions that correspond to today's update:
-
Windows—43.2.0.25211
-
Linux—43.2.0.25211
-
Mac—43.2.0.25211
-
iPhone and iPad—43.2
-
Android—43.2
February 9, 2023
The following app versions correspond to today's releases.
-
Windows—43.2.0.25157
-
Linux—43.2.0.25157
-
Mac—43.2.0.25157
-
iPhone and iPad—43.2
-
Android—43.2
The bugs that are listed in the following table describe resolved issues in these releases. Refer to Bug Search Tool for further details.
|
Bug Number |
Severity |
Affected Product Area |
Description |
|---|---|---|---|
|
CSCwe15236 |
2 |
Webex App |
Webex App doesn't show the correct default landing screen on Android device |
|
CSCwe00187 |
2 |
Webex App |
Deploy new webexbundle.msi will delete MC client package |
|
CSCwe41625 |
2 |
Webex App |
Executive Assistant can't Consult transfer to Executive on Webex App. |
|
CSCwe41627 |
2 |
Webex App |
iPhone Call History doesn't display Outgoing Calls when the Webex App is not running. |
|
CSCwe09486 |
3 |
Webex App |
Webex App on iPhone quit randomly 3-4 times when getting push notification |
|
CSCwd87860 |
3 |
Webex App |
For Japanese, the menu options 'CLEAR AFTER (set a time)' and 'CHOOSE A STATUS' are incorrectly displayed in English |
|
CSCwd89257 |
3 |
Webex App |
Turn off unified space meetings toggle, couldn't schedule a space meeting. |
|
CSCwe41624 |
3 |
Webex App |
Customer is not able to connect to phone service intermittently. |
|
CSCwd86695 |
3 |
Webex App |
Create a new contact from call history, the number is not copied directly. |
|
CSCwe41628 |
3 |
Webex App |
(iOS) cosmetic issue when transferring. |
|
CSCwe41629 |
3 |
Webex App |
External participant number is not always displayed correctly in Webex call |
|
CSCwd72893 |
3 |
Webex App |
Webex client stops sending TCP keep alive when TLS connection established. |
|
CSCwe41630 |
3 |
Webex App |
UI defect on the 42.11 client when Windows display scaling is set to 150% |
|
CSCwe41631 |
3 |
Webex App |
Video call not working when Terminator denies Video initially and later adds the Video |
|
CSCwe41632 |
3 |
Webex App |
Unable to answer inbound calls/random lost phone services |
January 10, 2023
The following app versions correspond to today's releases.
-
Windows—43.1.0.24716
-
Mac—43.1.0.24716
-
iPhone and iPad—43.1
-
Android—43.1
The bugs that are listed in the following table describe resolved issues in these releases. Refer to Bug Search Tool for further details.
|
Bug Number |
Severity |
Affected Product Area |
Description |
|---|---|---|---|
|
CSCwd88595 |
1 |
Webex App |
The attachment paperclip icon didn't work. |
|
CSCwd89257 |
3 |
Webex App |
Turn off unified space meetings toggle, couldn't schedule a space meeting. |
