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September 19, 2024 | 15144 view(s) | 29 people thought this was helpful

Webex App | Problems displaying emojis on Windows

The display quality of emojis in Webex App depends on the version of the Segoe UI Emoji font that your Windows operating system is using.

If emojis don't look right, such as appearing pixelated or black and white, upgrade your Windows operating system to ensure you have the Segoe UI Emoji font version 1.20 installed.

Windows 10—Use the Windows 10 Update Assistant to update your Windows operating system https://www.microsoft.com/en-us/software-download/windows10.
Windows 7—Update the Segoe UI Emoji font to add support for emoji characters: https://support.microsoft.com/en-gb/help/2729094/an-update-for-the-segoe-ui-symbol-font-in-windows-7-and-in-windows-ser

You can check your version of Segoe UI Emoji font, go to Control Panel > Appearance and Personalization > Fonts , then right-click Segoe UI Emoji Regular , choose Properties , and then select Details .

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Webex App | Problems displaying emojis on Windows

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