Upcoming retirement of Site Administration management console (all sites to be managed using Control Hub)

The Site Admin tool is reaching end of support on Dec 31, 2023. Cisco requires that you update your site to be managed using Control Hub by Dec 31, 2023. To ensure that you still have management access, please see the process to Update Webex Meetings site management from Site Administration to Control Hub. If your site is selected for an automated site update to Control Hub, the administrators see a notification in Site Administration.

Partner shared sites aren’t covered by this announcement.

For more information, see Update Webex Meetings site management from Site Administration to Control Hub.

Updates to Webex Desktop Application (WDA)

Webex Desktop Application (WDA) won’t automatically upgraded to Webex App in a VDI environment. To ensure the smoothest possible transition, we strongly recommend that you take the following actions before enabling video mesh ready meetings:

1. Manually remove WDA from your VDI server and deploy Webex App by following the Webex App deployment guidelines.

2. Deploy the Webex app VDI plugins that will work for message, calling, meetings, and webinars.

Upcoming retirement of Site Administration management console (all sites to be managed using Control Hub)

The Site Admin tool is reaching end of support on Dec 31, 2023. Cisco requires that you update your site to be managed using Control Hub by Dec 31, 2023. To ensure that you still have management access, please see the process to Update Webex Meetings site management from Site Administration to Control Hub. If your site is selected for an automated site update to Control Hub, the administrators see a notification in Site Administration.

Partner shared sites aren’t covered by this announcement.

For more information, see Update Webex Meetings site management from Site Administration to Control Hub.

Updates to Webex Desktop Application (WDA)

Webex Desktop Application (WDA) won’t automatically upgraded to Webex App in a VDI environment. To ensure the smoothest possible transition, we strongly recommend that you take the following actions before enabling video mesh ready meetings:

1. Manually remove WDA from your VDI server and deploy Webex App by following the Webex App deployment guidelines.

2. Deploy the Webex app VDI plugins that will work for message, calling, meetings, and webinars.

Upcoming retirement of Site Administration management console (all sites to be managed using Control Hub)

Webex Site Administration management console retires at the end of calendar year 2023. Make sure that you update your site from a Site Administration managed site to a Control Hub managed site. Some sites may be automatically updated from Site Administration to Control Hub.

If your site is selected for an automated site update to Control Hub, the administrators see a notification in Site Administration, and they can change the date of update to a later date in 2023.

Partner shared sites aren’t covered by this announcement.

For more information, see Update Webex Meetings site management from Site Administration to Control Hub.

Updates to Webex Desktop Application (WDA)

Webex Desktop Application (WDA) won’t automatically upgraded to Webex App in a VDI environment. To ensure the smoothest possible transition, we strongly recommend that you take the following actions before enabling video mesh ready meetings:

1. Manually remove WDA from your VDI server and deploy Webex App by following the Webex App deployment guidelines.

2. Deploy the Webex app VDI plugins that will work for message, calling, meetings, and webinars.

Upcoming retirement of Site Administration management console (all sites to be managed using Control Hub)

Webex Site Administration management console retires at the end of calendar year 2023. Make sure that you update your site from a Site Administration managed site to a Control Hub managed site. Some sites may be automatically updated from Site Administration to Control Hub.

If your site is selected for an automated site update to Control Hub, the administrators see a notification in Site Administration, and they can change the date of update to a later date in 2023.

Partner shared sites aren’t covered by this announcement.

For more information, see Update Webex Meetings site management from Site Administration to Control Hub.

Updates to Webex Desktop Application (WDA)

Webex Desktop Application (WDA) won’t automatically upgraded to Webex App in a VDI environment. To ensure the smoothest possible transition, we strongly recommend that you take the following actions before enabling video mesh ready meetings:

1. Manually remove WDA from your VDI server and deploy Webex App by following the Webex App deployment guidelines.

2. Deploy the Webex app VDI plugins that will work for message, calling, meetings, and webinars.

Upcoming retirement of Site Administration management console (all sites to be managed using Control Hub)

Webex Site Administration management console retires at the end of calendar year 2023. Make sure that you update your site from a Site Administration managed site to a Control Hub managed site. Some sites may be automatically updated from Site Administration to Control Hub.

If your site is selected for an automated site update to Control Hub, the administrators see a notification in Site Administration, and they can change the date of update to a later date in 2023.

Partner shared sites aren’t covered by this announcement.

For more information, see Update Webex Meetings site management from Site Administration to Control Hub.

Updates to Webex Desktop Application (WDA)

Webex Desktop Application (WDA) won’t automatically upgraded to Webex App in a VDI environment. To ensure the smoothest possible transition, we strongly recommend that you take the following actions before enabling video mesh ready meetings:

1. Manually remove WDA from your VDI server and deploy Webex App by following the Webex App deployment guidelines.

2. Deploy the Webex app VDI plugins that will work for message, calling, meetings, and webinars.

Upcoming retirement of Site Administration management console (all sites to be managed using Control Hub)

Webex Site Administration management console retires at the end of calendar year 2023. Make sure that you update your site from a Site Administration managed site to a Control Hub managed site. Some sites may be automatically updated from Site Administration to Control Hub.

If your site is selected for an automated site update to Control Hub, the administrators see a notification in Site Administration, and they can change the date of update to a later date in 2023.

Partner shared sites aren’t covered by this announcement.

For more information, see Update Webex Meetings site management from Site Administration to Control Hub.

Updates to Webex Desktop Application (WDA)

Webex Desktop Application (WDA) won’t automatically upgraded to Webex App in a VDI environment. To ensure the smoothest possible transition, we strongly recommend that you take the following actions before enabling video mesh ready meetings:

1. Manually remove WDA from your VDI server and deploy Webex App by following the Webex App deployment guidelines.

2. Deploy the Webex app VDI plugins that will work for message, calling, meetings, and webinars.

Upcoming retirement of Site Administration management console (all sites to be managed using Control Hub)

Webex Site Administration management console retired at end of calendar year 2023. Make sure that you update your site from a Site Administration managed site to a Control Hub managed site.

Sites using required user profile fields or required tracking codes can update their sites sometime in the first half of 2023.

Partner shared sites aren’t covered by this announcement.

For more information, see Update Webex Meetings site management from Site Administration to Control Hub.

Updates to Webex Desktop Application (WDA)

Webex Desktop Application (WDA) won’t automatically upgraded to Webex App in a VDI environment. To ensure the smoothest possible transition, we strongly recommend that you take the following actions before enabling Webex Suite meetings platform:

1. Manually remove WDA from your VDI server and deploy Webex App by following the Webex App deployment guidelines.

2. Deploy the Webex app VDI plugins that will work for message, calling, meetings, and webinars.

Upcoming retirement of Site Administration management console (all sites to be managed using Control Hub)

Webex Site Administration management console retired at end of calendar year 2023. Make sure that you update your site from a Site Administration managed site to a Control Hub managed site.

Sites using required user profile fields or required tracking codes can update their sites sometime in the first half of 2023.

Partner shared sites aren’t covered by this announcement.

For more information, see Update Webex Meetings site management from Site Administration to Control Hub.

Unable to schedule Webex Events (classic) starting April 1st, 2023

Beginning April 1, 2023, all users must use Webex Webinars to schedule webinars.

Webex Webinars (available since 41.4, April 2021), allows you to host large-scale, customizable, engaging, and branded virtual events with these innovative capabilities:

• Rich branding options.

• Share high-motion video and audio.

• Engagement with reactions, Slido polling and Q&A, and breakout sessions.

• Advanced production and content management.

• All participants can view panelist videos in webinars. There's no longer a limit that only the first 1,000 participants can view panelist videos.

This change includes the following details:

• Starting April 1, 2023, a host is unable to schedule new events with Webex Events (classic).

• Starting with the 42.9 update, a host can no longer select a start time on or later than April 1, 2023, or edit an event to start on or later than April 1, 2023.

• If a host has any scheduled events with Webex Events (classic) that starts on April 1, 2023 or later, they can still start those events, manage activities within those events, and cancel those events. However, the host won’t be able to change the date and time to be April 1, 2023 or later. It’s recommended for a host to move their events to Webinars as soon as possible.

  This change applies to users on the latest release cadence and slow channel.

• The license that is enabled for Webex Events (classic) continues to work for Webex Webinars.

• Take the action now and work on your internal communication plan to inform your users and encourage them to use Webex Webinars. For more information, For more information, see Get started with Webex Webinars and Compare Webex Webinars and Webex Events (classic).

• For more information to disable Events (classic), see Turn Webex Events (classic) on or off.

Upcoming retirement of Site Administration management console (all sites to be managed using Control Hub)

Webex Site Administration management console retired at end of calendar year 2023. Make sure that you update your site from a Site Administration managed site to a Control Hub managed site.

Sites using required user profile fields or required tracking codes can update their sites sometime in the first half of 2023.

Partner shared sites aren’t covered by this announcement.

For more information, see Update Webex Meetings site management from Site Administration to Control Hub.

Unable to schedule Webex Events (classic) starting April 1st, 2023

Beginning April 1, 2023, all users must use Webex Webinars to schedule webinars.

Webex Webinars (available since 41.4, April 2021), allows you to host large-scale, customizable, engaging, and branded virtual events with these innovative capabilities:

• Rich branding options.

• Share high-motion video and audio.

• Engagement with reactions, Slido polling and Q&A, and breakout sessions.

• Advanced production and content management.

• All participants can view panelist videos in webinars. There's no longer a limit that only the first 1,000 participants can view panelist videos.

This change includes the following details:

• Starting April 1, 2023, a host is unable to schedule new events with Webex Events (classic).

• Starting with the 42.9 update, a host can no longer select a start time on or later than April 1, 2023, or edit an event to start on or later than April 1, 2023.

• If a host has any scheduled events with Webex Events (classic) that starts on April 1, 2023 or later, they can still start those events, manage activities within those events, and cancel those events. However, the host won’t be able to change the date and time to be April 1, 2023 or later. It’s recommended for a host to move their events to Webinars as soon as possible.

  This change applies to users on the latest release cadence and slow channel.

• The license that is enabled for Webex Events (classic) continues to work for Webex Webinars.

• Take the action now and work on your internal communication plan to inform your users and encourage them to use Webex Webinars. For more information, For more information, see Get started with Webex Webinars and Compare Webex Webinars and Webex Events (classic).

• For more information to disable Events (classic), see Turn Webex Events (classic) on or off.

Changes in retention storage policy for Webex Meetings

This is an early announcement for an upcoming change for Webex customers. Webex is removing the option to retain post-meeting data (recording and transcripts) for an indefinite period.

This retention policy is applicable for Meetings, Webinars, Training, and Support.

For Pro Pack users, if the retention policy is set to indefinite today, then the default retention period changes to 360 days, with the option of changing it from 7 days to a maximum of 3600 days. Also, customers have the option to purge user-deleted recordings within 30 days or make them follow the retention policy.

For Webex customers with the pro pack offer, these changes come into effect from March 2023.

End of Life announcement for the recordings SOAP and NBR API

Due to reasons of security and maintainability we are going to be deprecating the recordings SOAP API. In effect Jan 1, 2023, the recordings SOAP API is end of life and shouldn’t be used for any new projects. On June 30, 2023, the recordings SOAP API will be permanently shut down. This means customers have a full 6 months to migrate from the current recordings SOAP API to the alternative REST APIs. Depending on your use cases we recommend using the /recordings REST resource. Other functionality in the current SOAP API is replaced by the following APIs: Meeting Participants, Meetings Chat, Meetings Polls, Meetings Q&A.

Upcoming retirement of Site Administration management console (all sites to be managed using Control Hub)

Webex Site Administration management console retired at end of calendar year 2023. Make sure that you update your site from a Site Administration managed site to a Control Hub managed site.

Sites using required user profile fields or required tracking codes can update their sites sometime in the first half of 2023.

Partner shared sites aren’t covered by this announcement.

For more information, see Update Webex Meetings site management from Site Administration to Control Hub.