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Supported devices for Webex Calling
You can use any of these phones for Webex Calling. For Webex devices in shared mode, you register them to the cloud and then add Webex Calling PSTN service to the Workspace.
Type |
Supported models |
---|---|
IP Phones |
The following Cisco IP Phones support Webex Calling:
You can check the label on the back of the phone to find your version (VID). To check which phone model and platform that you have, press Applications and select . The Model number field shows your phone model.To migrate Enterprise phones to Webex Calling, check the following:
Your Cisco multiplatform device must run software version 11.3.1MES5 or later. On-board Cisco Multiplatform devices with Cisco Webex cloud. See Webex Features available on Cisco MPP devices for details. |
Desk Phones |
|
DECT Phones |
Cisco IP DECT 6800 Series with Multiplatform Firmware
For Webex Calling/Wholesale, these offers apply:
|
Wi-Fi phones |
Webex Calling supports these Wi-Fi phones:
|
Conference Phones |
Webex Calling supports these conference phones:
Cisco Unified IP Conference Phone 8831 isn't supported. |
Analog Telephone Adapters (ATAs) |
ATAs connect non-IP devices, such as analog phones, fax machines, and overhead paging systems, to your network and allow them to act as Webex Calling devices. |
Phone Accessories |
The following phone accessories support Cisco IP Phones with Multiplatform Firmware:
Use the following SKUs when you order an expansion module for a multiplatform phone:
Key Expansion Module Limitations Use Audio (A version) and Video (V version) Key Expansion Modules interchangeably on supported devices, with these limitations:
|
Cisco WebEx Room, Webex Board, and Desk Devices |
Webex Calling platform supports the following Room, Desk, and Webex Board Series. Some of these devices support native SIP registration. The devices that support native SIP registration also supports the Webex Calling features that are defined in the Webex Calling Feature Support Matrix. For more information about these devices, go here. Devices that support native SIP registration to the Webex Calling platform:
Devices that don't support native SIP registration to the Webex Calling platform:
To activate your Desk, Room, or Webex Board device on Cisco Webex, the device must run the software version CE8.3.4 or later for RoomOS, depending on the device type. Use a TRC6 remote control with the SX20 as the TRC5 isn’t supported. |
Supported third-party devices
The use of third-party devices facilitate customer migrations to Webex Calling. The use of these devices on Webex Calling requires approval from your Cisco account manager to enable them for provisioning in Control Hub.
If using either Yea link or Poly devices on your Webex Calling service, the following device capabilities apply:
Provisioning and Deployment
-
Manual Deployment (No Activations Code or EDOS support)
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Individual Device Provisioning through Control Hub (No Bulk)
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Locked Device Configuration (No 3rd Party Device Management)
-
No Device Settings through Control Hub (No configuration overrides)
Type |
Supported models |
---|---|
IP Phones (desk phones) |
The following Yealink Phones support Webex Calling
The following Poly Phones support Webex Calling
|
Conference Phones |
The following Yealink Conference Phones support Webex Calling
The following Poly Conference Phones support Webex Calling
|
Customer-Managed Door Phones/Intercoms, Speakers, and Pagers |
Algo Supported Models IP Speakers & Horns
IP Pager Adapter
IP Strobe Lights
IP Doorphones/Intercoms
IP Controllers
Singlewire/Informacast Supported Models
2N Supported Models
Grand stream Supported Models
CyberData devices For a list of supported devices, see CyberData's Webex Calling Solution Endpoints. Axis Supported Models
|
Yealink DECT and Handset |
The following Yealink and DECT Headsets support Webex Calling:
|
End of Life announcement for Cisco Managed Devices
This table lists the End of Sale and End of Life dates for the various Cisco Managed devices. The updates to the list happen in accordance with the announcements from the vendors.
Models |
Device Type |
End of Sale/End of Life |
---|---|---|
Yealink W56P |
DECT |
30 September 2024 |
Poly Sound Station Ip 5000/6000 |
IP Phones |
31 March 25 |
Poly VVX 101/201/301/311/401/411/501/601 |
IP Phones |
31 March 26 |
Yealink SIP-T42S |
IP Phones |
31 March 27 |
Yealink SIP-T46S |
IP Phones |
31 March 27 |
Yealink SIP-T48S |
IP Phones |
31 March 27 |
Yealink SIP-T40G |
IP Phones |
30 September 27 |
Yealink W52P |
DECT |
30 September 27 |
Yealink CP920/CP960 |
Conference Phone |
30 June 28 |
Yealink W60P |
DECT |
30 September 28 |
Should a partner wish an extension on any of these devices, work with the device vendor and then revert to Cisco.
Post the End of life date, Cisco isn’t responsible for any security breach. If there’s any security compromise, the devices are removed from the Cisco Network.