Create a Webex order for a customer
As a partner, you can place an order for either A-WX or A-SPK for your customers and provide provisioning information for services.
We have simplified the way that you place orders for either A-WX or A-SPK for your customers. If this is your first order for a customer, then you can create your partner organization.
We have simplified the way that you place orders for A-FLEX for your customers. If this is your first order for a customer, then you can create your partner organization as part of your first order.
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In Cisco Commerce Workspace, place an order for either A-WX or A-SPK where you simply add the Requested Start Date and the Provisioning Contact Email. The provisioning contact email is the person who provides the provisioning information. You can use an email alias and when you receive the provisioning email, add the email address of the individual providing the provisioning information. |
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In Cisco Commerce Workspace, place an order for either A-WX or A-SPK where you simply add the Requested Start Date and the Provisioning Contact Email. The provisioning contact email is the person who provides the provisioning information. You can use an email alias and when you receive the provisioning email, add the email address of the individual providing the provisioning information. |
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On the requested start date an email is sent to the provisioning contact email. Click on Set Up Now. If provisioning hasn't started one day after this requested start date then a Cisco account representative will reach out to you. You can exit the wizard before fully completing. No information is saved and you can start again using the link for Set Up Now. |
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Choose I am a Partner as your role and then click Next. |
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Choose Yes, I will setup to set up the services. You can choose Another person in my company will set up to enter another email address and they complete the provisioning. Or you can choose The customer will set up, to allow the customer set up their services, and partners won't have access to manage the customer organization. |
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Choose one and then click Next.
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Enter the customer admin email address and then click Next. A user can only belong to one Webex organization at a time. |
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Choose one and then click Next.
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Confirm that the customer and partner information is correct, and click Next. Your order has been successfully set up.
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For a new Webex partner organization, create a new password for your partner organization. The service setup wizard launches.
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Depending on the services you have purchased you can add service settings in the setup wizard:
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