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Oct 5-8, 2026, Austin, TX & Virtual | Save the date and get 75% off your tickets when registration opens.
Oct 5-8, 2026, Austin, TX & Virtual | Save the date and get 75% off your tickets when registration opens.
使い始める
Webex を使い始めるために知るべきすべてのこと
製品別サポート
当社のさまざまな製品のそれぞれに対して特定の支援を受ける
管理
Control Hub と Partner Hub で Webex を管理。
Webex AI
最先端の生成 AI を搭載した、ハイブリッド ワークとカスタマー エクスペリエンス向けのプラットフォーム。
最新機能
Webex の最新情報をご覧ください。新機能、問題、修正、その他の更新情報を詳しくご覧ください。
人気の記事
Sign-in issues with Webex
Webex スイート
Configure Local Gateway on Cisco IOS XE for Webex Calling
Calling
Port Reference Information for Webex Calling
Calling
Use virtual backgrounds in Webex Meetings and Webex Webinars
Webex スイート
Build and manage flows with Flow Designer
カスタマー エクスペリエンス
Webex AI Agent Studio Administration guide
カスタマー エクスペリエンス
Connect to a Webex App device
デバイス
ビデオ リソース
Cisco AI Assistant in meetings
Webex スイート
Sometimes you may join a meeting late, need to step away for a moment, or you're multitasking and get distracted. With AI Assistant meeting summaries, you can quickly catch up on what you’ve missed, understand the discussion, ask questions without disturbing the meeting, and stay on top of the conversation. You also receive a summary and transcript after the meeting, without having to record.
Create an autonomous AI agent
カスタマー エクスペリエンス
Autonomous AI agents operate independently without direct human intervention. Autonomous agents can access and use a knowledge repository to provide informative and accurate answers to user queries. These agents use advanced algorithms and machine learning techniques to analyze data, learn from their environment, and adapt their actions to achieve specific goals.
Share content in a meeting
Webex スイート
When you share content in Webex App, everyone in the meeting can easily see what's being discussed. Anyone can share content, but only one person can share at a time.
Enhance efficiency using AI-generated summaries
カスタマー エクスペリエンス
The Cisco AI Assistant offers concise summaries of prior interactions, allowing agents to continue conversations seamlessly without needing to re-collect information. This immediate access enables agents to focus on delivering effective solutions, leading to faster resolutions and a more cohesive customer experience.
Webex App | Add your profile picture
Webex スイート
Make it easier for people to recognize you in Webex App by adding a picture to your profile. Until you upload one, your profile only shows your initials inside a circle.
AI Assistant wellness break notifications
カスタマー エクスペリエンス
When the AI Assistant recommends a wellbeing break, a toaster notification will appear: Accepting a break: Click Take a break to accept the break. The Cisco AI Assistant widget opens automatically to confirm your choice. After you wrap up the current interaction, your 1-minute wellbeing break begins automatically. Your status changes to Wellbeing Break to prevent the next interaction from being queued to you. A 5-second countdown appears on the screen as your 1-minute break concludes. Once complete, the break window closes automatically, and your status changes to Available, readying you for the next interaction.
Generate space summaries
Webex スイート
When you're busy, or you've been away from the office, catching up with all your spaces can be challenging. AI Assistant can generate space summaries to help you quickly catch up on missed messages and conversations in the space. Stay informed on decisions, key points, and get up to date with the discussion at a glance.
Enhance efficiency with real-time transcripts
カスタマー エクスペリエンス
Real-time transcripts is designed to help you optimize communication efficiency during customer interactions. By providing live transcriptions directly on your Agent Desktop, it can help enhance your focus, clarity, and response accuracy. It is aimed at enhancing your understanding and efficiency during calls, reducing misunderstandings, and supporting you in delivering high-quality interactions that improve performance and customer satisfaction.
Use the whiteboard in meetings
Webex スイート
When you're busy, or you've been away from the office, catching up with all your spaces can be challenging. AI Assistant can generate space summaries to help you quickly catch up on missed messages and conversations in the space. Stay informed on decisions, key points, and get up to date with the discussion at a glance.
Respond with confidence using Real-time assist
カスタマー エクスペリエンス
Real-time assist is a Cisco AI Assistant feature designed to support you during live customer interactions by continuously understanding the conversation context, identifying customer intent, and instantly providing relevant recommendations. It guides you in real time by suggesting what to say or do, helping you navigate complex procedures, and even initiating workflows automatically.
Cisco AI Assistant in meetings
Webex スイート
Sometimes you may join a meeting late, need to step away for a moment, or you're multitasking and get distracted. With AI Assistant meeting summaries, you can quickly catch up on what you’ve missed, understand the discussion, ask questions without disturbing the meeting, and stay on top of the conversation. You also receive a summary and transcript after the meeting, without having to record.
Create an autonomous AI agent
カスタマー エクスペリエンス
Autonomous AI agents operate independently without direct human intervention. Autonomous agents can access and use a knowledge repository to provide informative and accurate answers to user queries. These agents use advanced algorithms and machine learning techniques to analyze data, learn from their environment, and adapt their actions to achieve specific goals.
Share content in a meeting
Webex スイート
When you share content in Webex App, everyone in the meeting can easily see what's being discussed. Anyone can share content, but only one person can share at a time.
Enhance efficiency using AI-generated summaries
カスタマー エクスペリエンス
The Cisco AI Assistant offers concise summaries of prior interactions, allowing agents to continue conversations seamlessly without needing to re-collect information. This immediate access enables agents to focus on delivering effective solutions, leading to faster resolutions and a more cohesive customer experience.
Webex App | Add your profile picture
Webex スイート
Make it easier for people to recognize you in Webex App by adding a picture to your profile. Until you upload one, your profile only shows your initials inside a circle.
AI Assistant wellness break notifications
カスタマー エクスペリエンス
When the AI Assistant recommends a wellbeing break, a toaster notification will appear: Accepting a break: Click Take a break to accept the break. The Cisco AI Assistant widget opens automatically to confirm your choice. After you wrap up the current interaction, your 1-minute wellbeing break begins automatically. Your status changes to Wellbeing Break to prevent the next interaction from being queued to you. A 5-second countdown appears on the screen as your 1-minute break concludes. Once complete, the break window closes automatically, and your status changes to Available, readying you for the next interaction.
Generate space summaries
Webex スイート
When you're busy, or you've been away from the office, catching up with all your spaces can be challenging. AI Assistant can generate space summaries to help you quickly catch up on missed messages and conversations in the space. Stay informed on decisions, key points, and get up to date with the discussion at a glance.
Enhance efficiency with real-time transcripts
カスタマー エクスペリエンス
Real-time transcripts is designed to help you optimize communication efficiency during customer interactions. By providing live transcriptions directly on your Agent Desktop, it can help enhance your focus, clarity, and response accuracy. It is aimed at enhancing your understanding and efficiency during calls, reducing misunderstandings, and supporting you in delivering high-quality interactions that improve performance and customer satisfaction.
Use the whiteboard in meetings
Webex スイート
When you're busy, or you've been away from the office, catching up with all your spaces can be challenging. AI Assistant can generate space summaries to help you quickly catch up on missed messages and conversations in the space. Stay informed on decisions, key points, and get up to date with the discussion at a glance.
Respond with confidence using Real-time assist
カスタマー エクスペリエンス
Real-time assist is a Cisco AI Assistant feature designed to support you during live customer interactions by continuously understanding the conversation context, identifying customer intent, and instantly providing relevant recommendations. It guides you in real time by suggesting what to say or do, helping you navigate complex procedures, and even initiating workflows automatically.
学習ツールを詳しく見る
導入リソース
皆様とチームが使用開始するのに必要なものはすべて揃えています。
Webex アカデミー
セルフ学習型のコースや簡単なビデオチュートリアルでいつでも学習できます。
Admin launch kits
Launch kits to help make your Webex rollout a success.
ライブ イベント
Webex で学習: イベント、ウェビナー、日々のデモをご覧ください。
その他のリソース
Webex をダウンロード
あらゆる接続方法に対応した 1 つのプラットフォーム。
Webex Community
コミュニティでは他のユーザーや Cisco のスペシャリストとつながることができます。サポートの依頼、ご自身の専門知識の共有、ネットワーク構築などにご活用いただき、仕事上の成長につなげてください。
Webex インサイダー
Webex への情熱を共有している人々とつながり、Webex ポートフォリオの製品やエクスペリエンス チームの新しいコンセプトにインサイダーとしてアクセスできます。
開発者向け Webex
ビジネス コラボレーションの未来を Webex で築きましょう。Webex API と SDK の詳細を知り、Webex プラットフォームで次のすばらしいコラボレーション アプリを創造してください。
さらにヘルプが必要な場合
さまざまなサポート リソースから、必要なヘルプを探せます。
このページでの体験を評価してください。
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役に立った
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