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Webex for Government app installation
As a Webex administrator, you can install Webex App using the MSI file on Windows or the DMG file on Mac. You can include command-line parameters with the MSI file on Windows to improve user experience. You can also install Webex App on Android and iOS devices.
Set up the Webex for Government app
Before you begin
Familiarize yourself with Webex for Government: Get started with Webex for Government.
Set up your organization to use Webex for Government: Set up your Webex for Government organization.
- We continually review the minimum requirements to run Webex App, and the requirements listed here may change.
- We don't support using Webex App with pre-release or early release programs, such as the Apple Beta Software, Windows Insider Program, or any other similar programs.
- The performance of Webex App can be influenced by factors beyond the operating system, for example: network connectivity or other applications on your devices.
Windows desktop minimum requirements
-
Intel Dual-Core CPU 2.XX GHz or AMD processor.
- Minimum 4 GB RAM
-
64-bit Windows 10 or later OS.
-
Make sure your drivers are up-to-date. For further information on the latest drivers for some graphic products, see the following:
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Microsoft Edge WebView2 component.
This improves bandwidth consumption for updates with a reduced app size. Provides the capabilities to make memory improvements.
Download either the Evergreen Bootstrapper or the Evergreen Standalone Installer.
Mac desktop minimum requirements
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MacOS 10.13 and later.
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M1 chip or Intel CPU-based
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Minimum 4 GB RAM
FIPS registry key use (recommended)
Your organization may require you to run the Webex App in FIPS mode. To do so, set the following registry key to 1 (DWORD value) on user computers:
HKLM\SYSTEM\CurrentControlSet\Control\Lsa\FipsAlgorithmPolicy\Enabled
To change this setting, you must have HKLM registry access. Typically, an administrator or user with admin privileges has this access.
Since this is an OS-level setting, we recommend that you evaluate its impact on your other Windows applications before rolling it out across your organization.
If you don’t enable the registry key, note the following:
- You don't lose any Webex App functionality.
- We still support your organization.
- Webex App still uses FIPS-compatible algorithms and TLS 1.2. However, the operating system libraries (such as WinHTTP) don't run in FIPS mode.
Choose your deployment option on Windows
To enable Webex App to connect to the Webex for Government cloud for your users, choose the appropriate option for your needs.
Do these steps if you prefer deploying the Webex App as an administrator-controlled MSI install.
To perform this action, you must have HLKM registry access. Typically, an administrator or user with admin privileges has this access. The FEDRAMPENABLED setting causes the installer to write to the HLKM area of the registry.
Before you begin
Enable the FIPS registry key, if necessary.
1 |
Download the installer using the applicable link.
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2 |
To enable usage of the Webex for Government cloud environment, run
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Do this task if you want users to download and install the Webex App MSI themselves, while ensuring that they connect to the Webex for Government cloud.
To perform this action, you must have HLKM registry access. Typically, an administrator or user with admin privileges has this access.
Before you begin
Enable the FIPS registry key, if necessary.
1 |
Set the following registry key to 1 (DWORD value):
|
2 |
After you set the registry key, ensure that all users sign out and sign back in. |
We recommend this approach to configure FIPS and FedRAMP modes for MacOS. Deploy an MDM configuration profile that contains these settings. The exact details for configuring this depend on your MDM solution.
1 |
Download the DMG installer from the following link.
|
2 |
Set the following two Boolean keys to true in the preference domain
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If you don't have an MDM solution, you can change the default values for FIPS and FedRAMP
using the defaults
command. The end user can potentially override values
set through defaults, so we recommend using MDM when possible.
1 |
Enter the following commands to direct Webex App to connect to the Webex for Government cloud:
|
2 |
(Optional) If you want to prepopulate the app with your user's email, add the
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What to do next
To disable any of these settings, use defaults delete
, for example:
defaults delete Cisco-Systems.Spark LoginHint
1 |
Start Webex App. |
2 |
Click the down arrow beside Webex and select Webex for Government from the list. Webex App restarts to take you to the FedRAMP sign-in page. That page directs the authentication to the Webex for Government identity service and enables FIPS 140-2 mode. |
3 |
Enter your email address and check I agree to terms and conditions, then click Next to sign in. The first time you sign in, you must set up a password. |
Your administrator doesn't perform any special tasks to set up or connect to the Webex for Government cloud from the mobileWebex App. Your users must sign in for the first time using the following method. To use MDM/MAM or app wrapping options on user mobile devices, see the Webex | Secure Mobile Devices help article.
1 |
Download Webex App:
|
2 |
Start Webex App, then tap Get Started. |
3 |
Tap the down arrow beside Webex to open the App Configuration panel. |
4 |
Select Webex for Government from the list. Webex App restarts to take you to the FedRAMP sign-in page. That page directs the authentication to the Webex for Government identity service and enables FIPS 140-2 mode. |
5 |
Enter your email address and check I agree to terms and conditions, then click Next to sign in. The first time you sign in, you must set up a password. |
To uninstall the app use msiexec /x Webex.msi
.
The path of the .msi
file depends on where it was used during installation. For this command to work, the .msi
file must be present in the specified location.
To uninstall Webex App, go to the Applications folder and drag Webex App to the trash.