Get started with partner-managed device

You must provision the devices manually and own the SIP Authentication credential. You’re responsible for any fraud created due to failure to secure these credentials.

При додаванні сторонніх SIP-пристроїв застосовуються такі технічні характеристики:

  • Assign partner-managed devices to a user. Also, you can assign each device to multiple users.

  • All third-party devices must support the Webex Calling Security requirements. See Security requirements for Webex Calling.

  • Існують мінімальні вимоги до прошивки. Check the third-party documentation for details.

To manage the partner device, request special access to the Device Management integration from your accounts teams.

Add partner-managed device to user

1

Sign in to Control Hub, and go to Management > Devices > Add device.

You can also add a device to the user from the Users section by navigating to Management > Users > select a user > Devices > Add device.

2

Choose Personal usage to assign a device to a user and then click Next.

3

Enter either the username or the actual name of the phone's owner, choose the user from the results, and then click Next.

4

Choose Cisco phone, ATA, or 3rd party device.

5

Choose Partner Managed Devices from the Select device drop-down menu.

6

Choose the device type from the Device type drop-down menu.

7

Enter the following details related to the device:

  • MAC-адреса
  • SIP Authentication password. The SIP username or password and Outbound proxy values are the same as the data in the details section.

Currently, you can add approved SIP devices and can’t add a non-approved device.

8

Прочитайте застереження та натисніть поле підтвердження. Потім клацніть Зберегти.

You can now view the device under the device list.

You can add and manage partner devices in bulk using APIs. For details, see Devices Overview and Webex Calling Overview.

Add partner-managed device to new workspace

Перш ніж почати

  • You can add up to 5 partner-managed devices to a workspace with professional workspace license.
    You can add multiple devices to a professional workspace only from the new workspace page. You need to toggle on Try new Workspaces from the upper right corner of the workspace page to use the new workspace page.
  • You can add only one device to a workspace with common area workspace license.
1

Sign in to Control Hub, and go to Management > Devices > Add device.

You can also add a device to the new workspace from the Workspaces section by navigating to Management > Workspaces > Add workspace.

2

Choose Shared usage > New workspace.

3

Enter a name for the workspace (such as the name of the physical room), select the room type and add capacity, and then click Next.

Назва робочого простору не може перевищувати 30 символів і не може містити символи %, #, <, >, /, \ й ".
4

Choose Cisco phone, ATA, or 3rd party device.

5

Choose Partner Managed Devices from the Select device drop-down menu.

6

Choose a device type from the Device type drop-down menu.

7

Enter the following details related to the device:

  • MAC-адреса
  • SIP Authentication password. The SIP username or password and Outbound proxy values are the same as the data in the details section.

Currently, you can add approved SIP devices and can’t add a non-approved device.

8

Прочитайте застереження та натисніть поле підтвердження. Then, click Next.

9

Click the Calling service, and choose the subscription and license type that you want to assign to the workspace.

  • Professional workspace

  • Common area workspace

To find out more about the features that are available with the licenses, see Features available by license type for Webex Calling.

10

Призначте розташування і номер телефону (визначається вибраним розташуванням), а потім клацніть Зберегти. Також можна призначити додатковий номер.

If you want to add additional devices to a professional workspace, you can do it in any one of the following ways:
  • Go to Management > Devices > Add device > Shared usage > Existing workspace. From the drop-down, search and select the workspace.

    A notification appears if you've already added the maximum number of devices to the workspace and you can't proceed further.

  • Go to Management > Workspaces. Then, click under the Actions column of respective workspace and click Add Device.

    The Add Device option is disabled if you've already added the maximum number of devices to the workspace.

Reset the SIP password for partner-managed device

1

Sign in to Control Hub, and go to Management > Devices.

2

Select a partner-managed device/gateway.

3

Under Details, click Update Password.

4

Click Update to confirm your password.

Your newly generated password displays in the field.

Адміністратор цього пристрою несе відповідальність за підтримку цих облікових даних. This is the last time that you can view the password in full. Copy and keep this information for your records and future use.