What's New in Cisco Webex Cloud-Connected UC

We want to make sure that you know about the major updates made available in Webex Cloud-Connected UC.

October

Enable bidirectional presence sync

Administrators can enable presence sync feature for synchronizing the user's presence (In a call, In a meeting, Presenting, and Don’t disturb) between Microsoft Teams and Webex Bidirectionally. This synchronization helps the Microsoft Teams users who are using Webex Calling integration to know the presence status of their contacts.

For details on admin configuration, see Accept presence sync permissions and Enable bidirectional presence sync sections in Configure Microsoft Teams for Webex Calling.

You can refer to Bidirectional presence sync section in Webex Calling for Microsoft Teams to know more about this feature.

August

Enable SpeechView through Webex Cloud-Connected UC

SpeechView converts voice messages to text and delivers the text version of the voice message to your email inbox. It delivers the message in both audio and text formats and saves time in reading key highlights in the transcript rather than listening through the audio file.

For details, see Enable SpeechView through Cloud-Connected UC.

Call forwarding status––Supported for Dedicated Instance and Unified CM

A visual indicator is added to the landing page to display the call forwarding status. This enhancement helps users easily notice whether they've enabled the call forwarding settings.

Redesigned Webex Calling integration landing page

We've redesigned the landing page of our Webex Calling integration in Microsoft Teams to deliver a more powerful way to collaborate directly within Teams. This design provides seamless accessibility to all calling features, conveniently available in one place.

Call forwarding status

A visual indicator is added to the landing page to display the call forwarding status. This enhancement helps users easily notice whether they've enabled the call forwarding settings.

Enable multi call window

Multi call window allows users to manage multiple lines in a single window. Users can make and receive calls, see the status of all lines, and have better access to features like hold, transfer, and barge, without changing to another window.

For details on admin configuration, see Enable multi call window section in Configure Microsoft Teams for Webex Calling.

For details on user settings, see Manage all your phone calls in one place section in Webex Calling for Microsoft Teams.